I received a defective product in the order. What do I do? ⚠️

The order reached me and I received a defective product.

If one of the products is defective, all you have to do is open a ticket with this aspect.

We will send a new product, and if it is no longer available in our offer, we will refund the value.

Attention: Replacement can only be done with the same product.

I want to replace it with another product. Is it possible?

We do not offer replacement with a different product.

If you want another product, you can return the defective product, and you can place a new order with the desired product.

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