? I’d like to change the address after I receive the tracking link. What can I do? Once the tracking number for your parcel has been created, the address can only be changed by asking the courier for a redirection (if this service is available). ...
? I’ve entered the wrong contact person. How can I change it? If your order has not yet been handed over to the courier, we can update the contact person’s name and the phone number. Simply fill in our support form and provide the new contact ...
✉️ I’ve entered the wrong email address. How do I correct it? Please complete our support form with the information we need to identify your order: your full name, phone number, order ID (if available) and the correct email address. We’ll update your ...
? I’ve placed an order and entered the wrong billing details. What can I do? If you’ve entered the wrong billing address, don’t panic ?. Simply fill in our support form with the information we need to identify your order and include the new billing ...
? I’ve placed an order and entered the wrong phone number. What should I do? Simply send us a message and fill in our support form with the details we need to identify your order, making sure you mention the new phone number. After we’ve updated ...
? I placed an order and entered the wrong delivery address. What can I do? All you need to do is send us a message and complete our form with the details needed to identify your order, making sure you mention the new delivery address in your ...