I placed an order and entered the wrong delivery address. What can I do? 🚚

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• I’ve placed an order and entered the wrong billing details. What can I do? 🧾

  ? I’ve placed an order and entered the wrong billing details. What can I do? If you’ve entered the wrong billing address, don’t panic ?. Simply fill in our support form with the information we need to identify your order and include the new billing ...

• I’ve placed an order and entered the wrong phone number. What should I do? 📱

  ? I’ve placed an order and entered the wrong phone number. What should I do? Simply send us a message and fill in our support form with the details we need to identify your order, making sure you mention the new phone number. After we’ve updated ...

• I’ve entered the wrong email address. How do I correct it? ✉️

  ✉️ I’ve entered the wrong email address. How do I correct it? Please complete our support form with the information we need to identify your order: your full name, phone number, order ID (if available) and the correct email address. We’ll update your ...

• I’ve entered the wrong contact person. How can I change it? 👤

  ? I’ve entered the wrong contact person. How can I change it? If your order has not yet been handed over to the courier, we can update the contact person’s name and the phone number. Simply fill in our support form and provide the new contact ...

• I’d like to change the address after I receive the tracking link. What can I do? 📨

  ? I’d like to change the address after I receive the tracking link. What can I do? Once the tracking number for your parcel has been created, the address can only be changed by asking the courier for a redirection (if this service is available). ...