I entered the phone number incorrectly — how can I update it? 📞

I entered the phone number incorrectly — how can I update it? 📞

📞  I entered the phone number incorrectly — how can I update it?

If you notice a mistake in your phone number after placing the order, please send us a message including your order ID and the correct phone number. We’ll update your details before the parcel is handed over to the courier.

📌 After dispatch, the courier uses your phone number for delivery; if it’s incorrect, the delivery may be delayed.

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