I placed an order and entered the wrong phone number. What can I do? 📱

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• I entered the wrong contact person. How can I change it? 👤

  ? I entered the wrong contact person. How can I change it? If the order has not yet been handed over to the courier, we can update the name of the contact person and the phone number. All you need to do is complete our support form and provide the ...

• I placed an order and entered the wrong billing details. What should I do? 🧾

  ? I placed an order and entered the wrong billing details. What should I do? If you entered the wrong billing address, don’t worry ?. All you need to do is fill in our support form with the information we need to identify your order and mention the ...

• I placed an order and entered the wrong delivery address. What should I do? 🚚

  ? I placed an order and entered the wrong delivery address. What should I do? All you need to do is send us a message and fill in our form with the information needed to identify your order, making sure to include the new delivery address in your ...

• I want to change the address after I receive the tracking link. What can I do? 📨

  ? I want to change the address after I receive the tracking link. What can I do? Once the tracking number for your parcel has been generated, the address can only be changed by requesting a redirection with the courier (if this service is ...

• I entered the wrong email address. How can I fix it? ✉️

  ✉️ I entered the wrong email address. How can I fix it? Please fill in our support form with the information we need to identify your order: your full name, phone number, order ID (if you have it) and the correct email address. We’ll update your ...