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The parcel delivered by the courier is damaged. What can I do? 📦
? The parcel delivered by the courier is damaged. What can I do? If the parcel is damaged, shows dents or the packaging is torn, please refuse the parcel on delivery. It will be returned to us automatically for assessment. ? Before you refuse the ...I’d like to change the address after I receive the tracking link. What can I do? 📨
? I’d like to change the address after I receive the tracking link. What can I do? Once the tracking number for your parcel has been created, the address can only be changed by asking the courier for a redirection (if this service is available). ...I’ve entered the wrong contact person. How can I change it? 👤
? I’ve entered the wrong contact person. How can I change it? If your order has not yet been handed over to the courier, we can update the contact person’s name and the phone number. Simply fill in our support form and provide the new contact ...I’ve entered the wrong email address. How do I correct it? ✉️
✉️ I’ve entered the wrong email address. How do I correct it? Please complete our support form with the information we need to identify your order: your full name, phone number, order ID (if available) and the correct email address. We’ll update your ...I’ve placed an order and entered the wrong billing details. What can I do? 🧾
? I’ve placed an order and entered the wrong billing details. What can I do? If you’ve entered the wrong billing address, don’t panic ?. Simply fill in our support form with the information we need to identify your order and include the new billing ...
Popular Articles
I live far from the city. Will I have to pay anything extra to the courier? 🚚
? I live far from the city. Will I have to pay anything extra to the courier? No, we don’t charge any extra distance fees. The shipping cost is exactly the one shown when you place your order and it stays the same, regardless of your location. ? If ...How long does it take for the order to be delivered? ⏱️
⏱️ How long does it take for the order to be delivered? Over 95% of orders arrive before the estimated delivery date that you receive by SMS or email. We work continuously to despatch orders as quickly as possible, often even before the date shown on ...I’ve received an SMS/email with the tracking link, but the status isn’t updating. Why? 🔄
? I’ve received an SMS/email with the tracking link, but the status isn’t updating. Why? The tracking status may have a delay of a few hours until the parcel is first scanned in the courier’s depot. Your order is still being processed or is in ...Can I change the delivery address after the order has been dispatched? 📬
? Can I change the delivery address after the order has been dispatched? After your order has been dispatched, the address can only be changed by requesting a redirection with the courier, if this service is available. You can make the change ...What happens if the courier doesn’t find me at home? 🏠
? What happens if the courier doesn’t find me at home? If the courier doesn’t find you at home, the delivery is usually rearranged for another day or a notification is left on the parcel tracking page. In some cases, the parcel may be held at the ...
Company information
- Company name: TABARA TELECOM SRL
- Registered office address: Strada Principala, nr 60, Vistea de Sus, Brasov, România
- Business address: Chitila, Strada Rudeni 77, Județul Ilfov, Postcode 077045 (Chitila Logistic Hub), România
- VAT ID: RO31697413
- Companies Register number: J08/828/2013